For orders made by 2pm for items in stock, we will always dispatch orders same day* if the Shipping method is an Express method. We will do our very best to process orders made after 2pm on the same day but cannot guarantee this. We will email you when we dispatch your order. If the Shipping method is not Express we will still try to meet the same deadline. However, occasionally, especially at busy times, the order may be processed the next working day. We are a small business and don't run an all night order processing operation! Our couriers collect in the afternoons so please don't expect a delivery the morning after ordering the evening before!
Choose "Express Courier" / Next Day Delivery for a fast and reliable service
Choose express delivery and Interlink Express our brilliant courier will email you on the morning of delivery. With the email they will predict the 1 hour delivery slot during which they expect to arrive so you don't have to wait in all day. You can now even track the delivery driver giving you accuracy within 15 minutes of delivery.
Depending on the destination, orders may be processed the following working day so please allow a little extra time for your order to arrive. We will use a tracked method for larger value items but due to recent fluctuations in courier rates we may need to contact you to confirm the price of delivery to some overseas destinations
VAT Exempt, Tax Free, Export Orders
British Crown Dependencies: please enter your State e.g. "Jersey" as the "Country", in your Delivery Address, NOT "United Kingdom". This will achieve a VAT exempt (Tax Free) purchase for items delivered to that address. Unfortunately we cannot refund VAT on orders delivered to Crown Dependencies if you use "United Kingdom" as the Country in the delivery address. Please use your post code as normal.
Customers who have a delivery address in countries outside the European Union; please note that if you create an account with your Delivery Address outside the EU, you will see prices excluding VAT. Please note also that we are not responsible for Customs fees or other charges or duties made by countries outside the United Kingdom.
Weekends and Public Holidays
*We do not process, pack or dispatch orders on Saturday, Sunday or English Public Holidays. Next Day means Next Working Day! If you want guaranteed Saturday Delivery please specify a Saturday delivery method. Express/Next Working Day delivery is not delivered at weekends or on UK public holidays. Therefore if you are ordering on Thursday afternoon to Friday morning you might be better choosing Royal Mail First Class for likely delivery on Saturday.