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£35.00 Save 55.00%
|Size||110 x 190 cm|
|Product Care||Handwash / Dry Clean / or WashSafe(tm) in Machine|
To find the delivery cost to please add items to your basket and then enter the destination country and post code on the shopping basket page in the "Estimate Delivery" box. The cost varies depending on the size and combination of items, the destination and the time of year.
We guarantee all weekday orders placed by 2pm with express delivery are dispatched same day.
Orders with Free or Economy delivery may be dispatched within 2-3 days (usually sooner) but please note that we don't dispatch orders at weekends or on English public holidays.
We use Royal Mail Tracked services (1st and 2nd Class) and Interlink Express Courier.
Orders going overseas are usually dispatched within the same time frame as UK delivery but for more far-flung destinations may take an extra day or two. We use various carriers depending on the parcel size, destination and time of year.
You can exchange or return your items up to 28 days from the date of dispatch. As long as we receive the returned item in saleable condition as "new" with the original packaging we will arrange a refund or exchange (subject to stock availability) within 30 days. From 28 days to 56 days we can offer an exchange. (If you require a longer returns period please contact us before placing the order and we will do our best to help you.)
For more information please click > Here
|Date||Score||Customer Comment||Our Response|
Service rating : I bought a lovely silk shawl and a beautiful Aran throw from the Wool Company recently. Great value, and excellent, speedy service. I definitely recommend them.
Product : Unique and lovely shawl. Just what I wanted for a special occasion.
Livraison ultra rapide
Produits de qualité Quoique chers
|Customer service from Caroline, by telephone was excellent. One of the shawls was not to the standard of the other. Arranged return, agreed refund of postage, replacement, and a guarantee the replacement would be checked before being dispatched. The shawl kept, from original delivery, is lovely. ... Read More. Customer service from Caroline, by telephone was excellent. One of the shawls was not to the standard of the other. Arranged return, agreed refund of postage, replacement, and a guarantee the replacement would be checked before being dispatched. The shawl kept, from original delivery, is lovely. Fine, floaty silk. Awaiting replacement.|
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