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Christmas Posting Dates & New Year 2022 Opening Times

Order Tracking: Please use the tracking link sent with your dispatch confirmation or log into your account (if you created one) and going to My Orders > Order Information and using the "TRACK YOUR ORDER" link on the order information tab. This is the quickest way to track a delivery.

During the Christmas period our web site will still be taking orders but our hard working team will be putting their feet up and enjoying some well-deserved R&R, so we will be operating a limited service as follows: -

Opening Times

Friday 24th December: closing at 5pm.

Saturday 25th - Tuesday 28th December: closed for the Christmas holiday.

Wednesday 29th - Thursday 30th December: open from 9:30am to 5pm, with limited customer service.

Friday 31st - Monday 3rd January: closed for stock take and New Year Holiday.

Tuesday 4th January: open for business as usual.

Please Note 

There may be minor delays in processing some orders placed after 2pm Thursday 23rd December throughout the Christmas period, and orders placed after 2pm may not be processed until the next working day.

Orders to UK addresses placed after 2pm on Wednesday 22nd December using any delivery method except Express/Courier methods may take up to 3-4 working days to be processed.  These orders will be processed as soon as possible (likely within 1-2 working days of the order date) but Courier/Express delivery has priority and orders with other delivery methods may be delayed until the beginning of January if we are very busy.

From Tuesday 4th January we are back at work and normal service is resumed.

Because we are closed on the Bank Holidays and weekends even orders with Courier/Express delivery will not be processed/dispatched until the Next Working Day.

Orders to international addresses will be also be prioritised, but please allow an extra 2 working days. 

United Kingdom

For the latest times to place an order for delivery by 24th December please see the table and notes below, but please don't play postage roulette: if your delivery date is important, allow extra time and order early.

Most UK Addresses (except Highland & Islands)

Delivery Method


Order by

Final Delivery ^

 Free/Economy Delivery *


 2pm Fri. 17th

 Friday 24th

Royal Mail 2nd Class *

Tracked 48

2pm Mon. 20th

Friday 24th

Royal Mail 1st Class *  Tracked 24 2pm Tue. 21st Friday 24th

Courier Saturday


2pm Fri. 17th

Saturday 18th

Express Courier  (Next Working Day) 


next day

2pm Thursday 23rd

Friday 24th


(1) We don't expect there to be any deliveries on 25th-28th December or 2nd & 3rd January 2022. Occasionally, couriers run extra delivery schedules to clear a backlog, but we are not advised about this and cannot book deliveries for these days.

(2) "Courier Next Working Day" service does not deliver at weekends.  If you want to specify a DELIVERY on a Saturday e.g. Saturday 18th December please choose a "Courier Saturday" delivery method (for which the courier's charge is significantly higher).  This will be handled by couriers DPD Local or Royal Mail Special Delivery.

* (3) Delivery methods marked with an asterisk use Royal Mail's "Tracked 24" and "Tracked 48" services. These are not guaranteed services and, although more than 98% of such consignments are delivered within 1 and 3 days respectively, Royal Mail does not guarantee this timeframe.  98% is pretty good but do you feel lucky?  Remember Sod's Law and please order earlier if you can or choose Courier Express.

^ (4) The right-hand column shows the last day of deliveries (not dispatch). 

(5) "DPD" is the multi-award winning and carbon neutral courier "DPD" or "DPD Local". "RM" is Royal Mail.

Highlands and Islands 

Remote UK Addresses

Delivery method


Order by

Last Delivery day ^

Courier Highlands/Islands 



2pm Monday 20th 

Friday 24th

International Destinations

We recommend that you order before 2pm on the dates below for delivery to non-UK addresses in time for Christmas.

Wednesday 1 December Caribbean
Monday 6 December Australia, Greece, Italy, Portugal and New Zealand
Wednesday 8 December Africa, Central and South America, Asia, Far and Middle East
Friday 10 December Cyprus, Malta and Sweden
Saturday 11 December Eastern Europe (except Czech Republic, Poland and Slovakia), Turkey
Monday 13 December Canada, Czech Republic, Finland, Poland and USA
Thursday 16 December Austria, Belgium, Denmark, France, Germany, Iceland, Ireland, Luxembourg, Netherlands, Norway, Slovakia, Spain, Switzerland


We will continue to send out orders as we receive them after the deadlines, but if you order by the deadline this guarantees dispatch if the item is in stock when you order it (our website will warn you if it's not in stock).

Please see below for information on processing of orders placed after 2pm on Thursday 23rd December.

We wish you all a Merry Christmas and a happy and healthy 2022.