2022 Delivery Information
Latest info on order processing and deliveries
We dispatch almost all orders the same day or next working day if ordered after 2:30pm or at weekends.
These are running on time. We use premium couriers, delays are now rare and all parcels are tracked so you can get a very good idea of when yours will arrive.
For one hour delivery slots or if you need anything urgently choose Courier Next Working Day to use the DPD Carbon Neutral express service.
Most deliveries into the European Union now arrive on time, however there are still occasional delays. We apologise to our friends in the EU and share your frustration! Deliveries into the EU are subject to EU VAT where applicable, payable by the customer. We are sorry for this inconvenience caused by brexit. We are working on an improved solution. Watch this space!
Rest of the World
Deliveries elswhere are unaffected by brexit but suffer occasional delays due to covid staff shortages. We always prioritise processing international orders, but please don't be surprised if there's a delay of 1-2 days.
Being a family business not staffed by robots, we're closed weekends and public holidays, so if you order "after hours" at the end of the week, even orders with Courier/Express delivery will not be processed/dispatched until the Next Working Day.
This page was last updated Wednesday 10th April 2022.