Despatch Policy
We try to pack and dispatch all orders the day we receive them. Here's the detail:-
- We dispatch orders on normal Working Days: we are closed on weekends and bank holidays.
- Our couriers collect at around 4pm so orders that have not cleared automated-fraud checking by about 2:30pm may be dispatched next Working Day.
- Orders with "Express", "Courier" or international delivery are always treated as urgent and will take priority other delivery methods.
- "Economy" or "Free Delivery" orders are processed last, but are still usually processed within a couple of working days and definitely within 3-5 working days.
- All delivery methods are tracked.
- Full details of our Delivery and Returns are available here