21st August 2021

Please Help Us Improve

Please Help Us Improve
Please can you help us improve our website?

We need your help to improve our website: we'll make it worth your while.

Our website isn't good enough...
We already know our website is far from perfect but we'd like to learn from you, our valued customer exactly where it most needs improvement.

Who is this for?
If you are unfamiliar with our website, i.e. you don't use it very frequently we would be keen to hear from you. But we are equally keen to receive any suggestions and ideas for improvement from our regular users.

What will you do?
You will participate in a test, which will be approx. 15-25 minute-long Zoom session where you will be asked to perform several short tasks while sharing your screen. By taking part in the test, you agree that the session will be recorded and with our Privacy Policy. Don't worry, the recordings will only be shared with our team members.

When will we do it?
If you are interested and would like to participate in the test, please CONTACT US and let us know when you are available between September 6th and 10th, 2021.

What are we offering?
We're offering a choice of discount codes to use (or share if you prefer). They are more generous that our usual offers:
  • 17% off all non-discounted products
  • 13% off all products including sale items already reduced
  • £10 off all orders over £10
We are offering a choice of discounts because we have a wide variety of products that range in price from around £10 to over £3,000. We hope these alternatives will be attractive across all price ranges.

The discount codes will be forwarded after completion of the session. Each code can be used once per user and one code can be used in each order, but you are welcome to use each of the three codes in separate orders. The codes will be valid until November 30, 2021.

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